Senior Design Lead with extensive experience in enterprise product design, user research, and service design within large-scale technology organizations. Skilled at elevating user experience, leading cross-functional teams, and driving award-winning design solutions.

Currently I am leading the Agent Builder Design team for IBM’s watsonx Orchestrate, overseeing UX design processes that bring IBM's AI Agent Platform to life. I collaborate closely with cross-functional teams to drive design excellence and innovation, ensuring our product meets user needs and stays ahead in the rapidly evolving automation field.

Some of my earlier Design lead projects

As part of the Hybrid Cloud Design Research team I have been able to expand my research toolkit more than I could have even hoped for. Before joining the team the majority of my research experience was based in qualitative research, but the quantitative research that I have been able to conduct has been hugely influential. So far I have been able to conduct studies with 300+ participants with various techniques. Here are a few examples (Edited for Intellectual property reasons)...

I attended the Savannah College of Art and Design from 2009-2013 studying Industrial Design and Service Design.